Patient Guide

Discover everything you need to know about visiting Habib Medical Clinic, including directions, parking & visiting policies.

Whether you are a patient or guest at Habib Medical Clinic, we are here to make your visit as simple and safe as possible.
Our clinic is designed with your comfort and health in mind, and we are on hand to help you find all the information you need before, during and after your visit to us.
Depending on the nature of your outpatient appointment, this information should help you prepare for and know what to expect during your visit.
Arrival To Appointment
When you arrive for your appointment, you will find ample complimentary parking. Additionally, valet parking services are available for a nominal charge. There is a coffee shop and free Wi-Fi available for all patients and visitors within the clinic.
Please note that you will be asked several times, for your safety, to give your name and date of birth and to show a valid ID during your visit.
What you should bring with you to your appointment:
Appointment Insuructions
Please arrive at least 15 minutes before your scheduled appointment time, and plan to spend at least an hour and a half to allow for your appointment, any required diagnostic tests, as well as picking up any medication from the pharmacy.
Appointment wait times can vary. However, if you have been waiting for more than 15 minutes past your scheduled time, please inform our Registration Customer Service Officers.
Upon arrival, you will be checked in at the registration desk, where you will be asked for a photo ID and insurance details – our nursing staff may also ask to show an ID again before seeing a physician.
Once the registration is complete, you will be asked to sit in the waiting area. A registered nurse will then notify when it’s time for your initial assessment; they will also ask to confirm the name and date of birth to comply with our patient safety standards. Please be aware that more than one caregiver may ask you for these details during your visit.
Your initial assessment will include the following:

Once the initial assessment is completed, you will be asked to sit in the waiting area for your doctor.

The doctor will see you in the consultation room to carry out your medical assessment. She/he will listen to your medical concerns and discuss the treatment options with you.

If you do not understand the prescribed treatment options or have any queries, please do not hesitate to ask your doctor.

If the doctor recommends further testing/investigation to determine your diagnoses or treatment options, it will be booked at the time of your checkout. When possible, these tests will be accommodated on the same day.

During your appointment, you will be advised if you need any follow-up visits or diagnostic tests. The checkout team will then assist with scheduling these at the most convenient time and date. You will also be able to collect any prescription medication required from the pharmacy within the clinic.

If tests or investigations are carried out during the appointment or on the same day, your results will be reviewed on a follow-up visit. In case of any abnormality, a doctor or nurse will inform you within 48 hours. Please note that some tests require more extended periods to be concluded, and if so, the nurse will inform you accordingly.

During the visit, you may receive information about your patient rights and responsibilities.

Non-Smoking Policy

Habib Clinic is committed to providing a safe and healthy environment for patients, visitors, and caregivers. In keeping with this, smoking or use of any tobacco product is prohibited inside the clinic.

Hand Hygiene At Habib Medical Clinic
Safe Visiting Guide
Wheelchairs
Available for use in the clinic by patients upon request.
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Patient & Visitor Information

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